| 1 | Citizen Charter Progress Report, Q3 2025 | Download |
| 2 | Citizen Charter of The Premier Bank PLC. Q3 2025 | Download |
| 3 | Citizen Charter Progress Report, Q2 2025 | Download |
| 4 | Citizen Charter of The Premier Bank PLC. Q2 2025 | Download |
| 5 | Focal Person & Alternative Focal Person | Download |
| 6 | Ins Cr. Complaint Cell 2023 | Download |
| 7 | Monitoring Committee | Download |
| 8 | Implementation Team | Download |